Refund Policy

• Request within 7 days of purchase and you get a full refund.
• The window applies to Weekly, Monthly, and Yearly plans alike.
• After 7 days, that billing period is non-refundable.
• Duplicate or accidental double charges are refunded regardless of timing.

Send a message identifying your account (the display name or sign-in identity on your account page) and the charge you want refunded. No forms, no phone calls.

Contact Casey Zeke (@casiezeq.bsky.social) on Bluesky — that is the only support and privacy contact for Confluence Surf.

• Approved refunds go back to your original payment method via Stripe.
• Most refunds land within 5–10 business days, depending on your bank.
• Surf access ends when the refund is issued.
• Canceled accounts are kept for billing history only.

• Weekly $3.99 — 15 surfs per week.
• Monthly $9.99 — 75 surfs per month.
• Yearly $49.99 — 75 surfs per month, billed once a year.

Unused surfs do not roll over. Switching plans starts a new subscription; the 7-day window applies to the new purchase.

Cancel anytime from the billing portal on your account page. You keep access until the paid period ends, and you will not be charged again. Canceling alone does not issue a refund — request one within the 7-day window if you want your money back.

If a renewal payment fails, Stripe retries automatically and surf access pauses until payment succeeds. Update your payment method in the billing portal to resume. We never see or store full card numbers.

Contact Casey Zeke (@casiezeq.bsky.social) on Bluesky — that is the only support and privacy contact for Confluence Surf.